Software Solutions

Cloud-based Software Solutions – What Will Work Life Be Like After the Pandemic?

After a year since the initial call for a nationwide lockdown, the effects from the pandemic have shifted the ways in which business is conducted today. While many corporations and businesses were able to adapt to these unprecedented times, some were less fortunate. Luckily, cloud-based software solutions have made life easier during these transitional periods.

To ensure the safety of all employees and their families, many changes had to be made. It is safe to say that work-life after COVID will likely never be same as it was prior to the pandemic. We felt it was necessary to explore these effects and the potential outcome of what the white-collar work-life for employees and the employers will look like once things are brought back to “normalcy”.

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Software Solutions

CRM – Pros and Cons

Customer Relationship Management software are utilized to help businesses strategize and organize their customer/client communications. While the software solutions are meant to ease daily business processes, they can also come with shortcomings. We’ve weighed out the pros and cons that come with CRM systems, along with an answer to solve the cons that might come with these solutions!

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Business Management

How Important is Customer Service to You?

As a business owner, customer service is probably one of your key concerns when looking for a company to partner with. Moreover, when working with a software solutions company, the continuous support you receive from that company is even more important. Oftentimes, developers build features for your business’ software solution, implements them, and hands over any after-project inquiries to their customer service reps. However, if a company places its developers on the front lines of their support team, the help and efficiency would go unmatched when comparing it to a team of customer service reps who may not know all of the ins-and-outs of the software!

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